Introduction and Overview 2
This section will give us a general overview of where the industry came from and where it is going.
Types of Airlines 4
Section 2 provides us with the definitions of the different ideal-type business models and their specifities, also including the very little known hybrid model.
Quick Review 0
Let`s play a quick game to review what we have learnt so far on the types of airlines.
Challenges In The Airline Industry 1
Even in all its glory, the airline industry has several challenges involved. This section will help us to zoom in o two of the most common challenges
Final Examination 1
This quick 30 minute exam is meant to confirm your understanding of all the subject matters presented.
Full Service Network Carriers
What Is A Full Service Network Carrier?
- A “full-service network carrier” (FSNC) is an airline that focuses on providing a wide range of pre-flight and onboard services, including different service classes and connecting flights.
- It is also known as a legacy carrier
- Full-service Carriers usually have three or more classes of service:
- The ticket price includes charges for baggage, meals, drinks etc, whether they are availed on board or not.
- Already, you can notice that this is different to low-cost carriers (LCCs) that we discussed in the previous chapter.
Here are some additional characteristics of a Full-Service Network Carrier
Complex ticketing structure
Turnaround* times are slow
Multiple classes – business class, first class, economy, standard etc
Customer service is usually more reliable
Fares and general service pricing are very high
*Airplane turnaround time is defined as the time required to unload an airplane after its arrival at the gate and to prepare it for departure again.
Question And Answer Time
In the comment section below, can you name any Full-Service Network Carrier that you know?